Cultural training significantly boosts success rates for international assignments. For the company. For the international assignee. And for any accompanying family members.
Is your company relocating an employee to the USA – or will you and your family soon be living and working there?
Thorough preparation is a key to success. At C3 Consulting our expertise in precisely this area is firmly based on the experience we have gained while preparing many hundreds of employees and their families for life abroad.
Our most popular service for equipping future expats to live and work in the USA is described below: A 7-hour cultural training programme customized for an individual employee and any accompanying family members.
The programme prepares the employee and family for the cultural, professional and family-related challenges associated with their particular assignment.
We also offer other relocation services, e.g. workshops for groups of expats, a few hours of coaching before a short-term assignment, and training that ensures a successful homecoming. Read about the opportunities here.
The cultural training process with a focus on the USA encompasses:
First we clarify the programme framework and content with your organization and the international assignee/family.
A typical programme contains 7 hours of training that you divide up as you like. We can hold all or part of the training before and after the move to the USA, and we can target part of the training at the accompanying partner and/or children over about 8 years of age.
Before the training, we’ll send a welcome mail to the employee and, if relevant, accompanying partner. This mail will explain the programme, coordinate times and locations for the training and urge both partners to complete a questionnaire about what we should focus on.
We’ll design the training on this basis. We can touch on any subjects and questions requested by the employee or family. Here are some examples:
When we’ve identified the location and focus for the training, we select the trainer or trainers that match your programme best.
Typically, one of the trainers is a country specialist who has gained extensive hands-on experience of American culture while living and working in the USA. We also involve other trainers, as needed, who can contribute specialist expertise and competencies.
We now hold the training at the agreed place and time. We are happy to come to private homes to train employees and their families – many people find that a familiar setting helps them to speak openly about the challenges of relocating. We can also hold some of the training virtually via Skype etc.
We can concentrate all the training on one day or divide it up into several modules, in which case we usually give the employee or family ‘homework’ between modules to improve the impact of the training.
During the training, to maintain energy levels, we alternate between short presentations, cases, exercises and dialogue about the stay in the USA. We focus clearly throughout on how the employee or family can translate their new knowledge into specific tools and competencies that can make their assignment a success.
After the final session, we send out a follow-up mail with any extra info and a link to an evaluation form. The evaluation also encourages the employee and partner to reflect on how to implement their new skills while living and working in the USA.
Finally, the employee or family is always welcome to contact us with follow-up questions while living abroad.
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