CASE STUDIES BY SERVICE

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CULTURAL AWARENESS AND GLOBAL MINDSET TRAINING

Cultural awareness and global mindset training: Testimonials from various clients

Cultural awareness and global mindset training gives you common tools and a common language to deal with situations that involve cultural differences. We can organize training from a single half-day workshop to a longer programme of 2-3 one-day modules, and we always customize the training content to your needs. See what past participants have to say about our cultural awareness and global mindset training.

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OJ Electronics strengthens global communication

With production as well as customers and partners across the world, OJ Electronics in spring 2014 wished to increase the global communication skills in the Development Department. C3 Consulting carried out a customized global communication training programme where the participants acquired tools to help them communicate with awareness, precision and efficiency in their global collaborations.

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Grundfos: Developing a global mindset to increase performance

Grundfos is aware of the need to develop a global mindset when doing business across national and cultural borders. In this video, Department Head Joachim Krogshave tells about how C3 collaborates with Grundfos on strengthening the global mindset throughout the organization.

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CT-TECHNOLOGIES: Online global mindset workshops strengthen collaboration around the world

CT-TECHNOLOGIES, a company that builds energy-efficient climate-controlled facilities for food production and other industries, has offices across the globe with employees representing a wide variety of cultures. The company wanted to give their employees training to support their global communication. To ensure the training was accessible to everyone no matter their location, they decided to provide global mindset workshops online.

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Global mindset training for Siemens apprentices

As Siemens is a global organization, the company’s office apprentices communicate and collaborate frequently with colleagues, clients, and business partners from various countries and of different nationalities. Siemens decided to target a one-day training programme to the apprentices, with the goal of strengthening their global mindset.

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Focus on making use of the cultural differences in NNIT-team

NNIT wanted to enhance cultural awareness in a cross-cultural team: 'Our team collaborates across cultures every day and now we have got a focus on making use of the cultural differences and seeing possibilities rather than limitations…'

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Developing a global mindset for NORDEN’s trainees

For several years, NORDEN has chosen to include the development of a global mindset in NORDEN’s internal Trainee Programme. To reach this goal, C3 has conducted a one-day workshop for each new team of trainees. The workshops have strengthened the trainees’ cross-cultural communication and collaboration skills.

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Enhancing the cross-cultural skills of prison officers at Vestre Prison

Managing director of C3 Consulting Annette Dahl was the course leader of a three-day training course on "Intercultural skills in work situations" run by the course provider EDUCTOR. The course was targeted prison officers in Vestre Prison. Annette Dahl received top evaluations for the training and consequently the course was held several times.

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COUNTRY-SPECIFIC CULTURAL TRAINING

Country-specific cultural training: Testimonials from various clients

Country-specific cultural training strengthens your communication and collaboration with colleagues and business partners from a specific culture, country, or region. We can organize training from a single half-day workshop to a longer programme of 2-3 one-day modules, and we always customize the training content to your specific needs. See what past participants have to say about our country-specific cultural training and workshops.

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Open country-specific courses facilitate knowledge sharing across the organization

We frequently run open courses in country-specific cultural training for Danfoss, focusing on countries such as India or China. The participants on the open courses come from different departments and employee groups. This creates a dynamic atmosphere and facilitates knowledge sharing across the organization about collaborating with the specific country / culture.

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ENKOTEC: Enhancing cultural awareness

The wire nail machine manufacturer ENKOTEC has customers throughout the world. A series of workshops focusing on selected markets – including Latin America, Russia, East Africa and Nigeria – has provided ENKOTEC’s employees with tools for developing an even closer dialogue with their customers globally.

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Danish culture and global mindset workshop for 120 Philippine staff members at Grundfos IS

In winter 2016, Grundfos IS Support & Operations Centre in Metro Manila wanted to focus on how to build a new company culture with the right mix of elements from Danish and Philippine work culture, and how to optimize communication and collaboration between Philippine employees and Danish managers. Working closely with Grundfos IS, C3 designed an interactive half-day Danish culture and global mindset workshop.

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Cultural training spanning Russia, Spain, and Denmark

As Vestas was building a new plant in Ulyanovsk (Russia), and the employees at Vestas' plant in Daimiel (Spain) were working with their new Russian colleagues on training and knowledge transfer, C3's Russia specialist Helena Drewes was training the Russian staff in intercultural communication + Vestas' values, training the Spanish staff in Russian culture, providing intercultural training for the project managers in Denmark, and doing 1:1 intercultural coaching with the Spanish plant manager.

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Expansion in the USA and China – cultural training provides a strong foundation

In connection with Siemens Wind Power's expansion in China, C3 held a number of cultural awareness workshops for the employees in Denmark who were going to have frequent contact with Chinese staff and business partners. We also provided training when Siemens Wind Power established a new wind turbine equipment factory in the U.S. state of Kansas.

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Hungarian cultural awareness workshop gets five out of five points

In June 2012, our Hungary country specialist Dániel Gergely Szabó conducted a half-day workshop for one of Grundfos’ departments in Denmark: 'I got a lot out of this morning, and many things fell into place in regard to the contact I have with our Hungarian colleagues. The course gets five out of five points!'

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Danish and Chinese cultural training for NNE Pharmaplan's Chinese subsidiary

NNE Pharmaplan wanted to strengthen cross-cultural communication and collaboration in the Chinese subsidiary in Tianjin. To achieve this objective, in 2009-2010 around 50 managers and middle managers from the subsidiary participated in C3’s Danish and Chinese cultural training.

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Optimized communication and collaboration with new Japanese owners

To accelerate the current growth strategy, Prime Cargo was in spring 2015 acquired by the Japanese logistic provider Mitsui-Soko Group, which is headquartered in Tokyo. C3 partnered with Prime Cargo to design 3 workshops providing the participants with a nuanced understanding of the Japanese society and specific tools to optimize communication and collaboration with the Japanese owners.

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Setting up production in China: Well-prepared to avoid the many notorious pitfalls in China

As Fiberline was setting up production in China, we delivered a number of half-day Chinese cultural awareness workshops – starting with the management team and moving on to other staff groups that would be working with Chinese colleagues and business partners. In addition, C3 acted as a sparring partner for the project manager in charge of Fiberline's China project.

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Online Danish cultural awareness workshop for Indian subsidiary

At Danfoss India, a subsidiary of the Danfoss Group, a group of Indian managers and employees collaborate with colleagues located in Denmark. As this group wanted to strengthen the day-to-day communication with their Danish counterparts, they approached C3 Consulting to provide a Danish cultural training programme. Danfoss India needed a fast and convenient training solution, so we decided on a 4-hour online workshop, divided into 2 sessions of 2 hours each.

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Strengthened collaboration with Chinese colleagues and subcontractors

At LEGO, 24 managers and employees participated in our two-months Chinese culture and language programme. Here the participants acquired practical tools to communicate and collaborate more effectively with Chinese colleagues and subcontractors. In addition, they shared valuable experiences and built a common frame of reference that has helped LEGO to further its collaboration with China.

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GLOBAL MOBILITY

Danfoss: Cultural training preparing employees and families for assignments globally

C3 collaborates with Danfoss on cultural training programmes for individual employees and their families, preparing them for international assignments globally. Read what Senior Specialist in Global Mobility Anne Stounberg Keller says about the collaboration: 'My experience is that the collaboration with C3 on the cultural training is very flexible. As a client, we are always met with an open mindset and an 'everything-is-possible' approach'…

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Living and working in country X: Testimonials from various assignees and families

Our most popular service when preparing future expats for living and working abroad is a cultural training programme lasting 7 hours or so that we customize to suit individual employees and any accompanying family members. See what various assignees and families have to say about the training. 

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Learning to navigate the Danish workplace: Online coaching accommodates a busy travel schedule

C3 Consulting has an ongoing cooperation with Grundfos to provide Danish cultural training for international assignees and accompanying family members who are relocating to Denmark. For one manager, a busy travel schedule made it difficult to find time to meet in-person, so C3 delivered the training virtually, where and when it suited him best.

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Relocating as a family

As a family of four – the assignee Jens Jørgen, his wife Charlotte and their two kids Tobias and Kristian – were preparing for an international relocation, C3 designed a cultural training programme for the entire family. The programme was spread over a six-month period and consisted of three modules: One for Jens Jørgen and Charlotte together, one for Charlotte alone and one for Tobias and Kristian.

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Workshops for expat partners

C3 Consulting frequently organizes cultural workshops aimed at accompanying partners of international assignees. One of the participants says about the workshop: 'At the C3 workshop we worked with our identity, our ambitions, our talents, our possibilities etc. and I think we all left with a desire to create personal goals in the shorter and longer term, and get started to pursue the goal…'

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GLOBAL LEADERSHIP TRAINING

Grundfos managers in China and Denmark develop a common ground and a more global mindset

In 2013, C3 Consulting designed and implemented a cross-cultural training program for managers at Grundfos Business Development in China and Denmark to develop their global leadership skills. The training program consisted of 2 modules of 2 days each. Here, 15 managers participated in a dynamic training program and had the opportunity to learn more on how you manage cultural differences in a global organisation.

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DEIF – Enhancing global leadership competencies

In 2012, C3 Consulting designed and implemented a cultural awareness training program for managers at the DEIF Group to enhance global leadership competences. During the autumn of 2012, 12 managers participated in a dynamic training program of 3 modules to learn more on how to manage cultural differences in a global setup.

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Global leadership training: Building a high performance cross-cultural management team

During the end of 2012 and the spring of 2013, the management team of Novenco China, with technology and production facilities in Wuxi and sales and sourcing facilities in Shanghai, took the global leadership training program, developed by The Leadership & Coaching Group by Jan Vælds and C3 Consulting by Annette Dahl.

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EQ/SQ global leadership development: Participant testimonials

C3 Consulting offers in collaboration with The Leadership and Coaching Group a global leadership development programme with focus on developing an emotionally and socially intelligent leadership (EQ/SQ). We frequently run open EQ/SQ leadership development programmes in Denmark and China. See what the participants have to say about the programme.

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INTERCULTURAL EXECUTIVE COACHING

Chinese manager in Denmark: The Intercultural coaching programme really made a difference

After relocating to Denmark, a Chinese quality assurance manager needed to know more about the differences between Danish and Chinese work culture. C3’s intercultural executive coaching programme strengthened her leadership development and improved the communication with Danish employees and colleagues.

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Combining GLOBAL STEPS as an individual programme with 1:1 coaching

A promotion for a German manager meant relocation from Germany to Denmark. His new role included daily contact with production sites in East Asia as well as several business trips per year. To prepare for his new responsibilities, he combined GLOBAL STEPS with intercultural executive coaching.

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Learning to navigate the Danish workplace: Online coaching accommodates a busy travel schedule

C3 Consulting has an ongoing cooperation with Grundfos to provide Danish cultural training for international assignees and accompanying family members who are relocating to Denmark. For one manager, a busy travel schedule made it difficult to find time to meet in-person, so C3 delivered the training virtually, where and when it suited him best.

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Customer reflections: How much of a difference does intercultural coaching make in practice?

In 2015 we ran an 1:1 intercultural coaching process with Anne Katrine Windfeld of Grundfos, who was working on global projects with stakeholders in places like China, Hungary, and Denmark. After each coaching session, Anne reflected on what she had learned and how she could use the new knowledge in her global project work. She gave us permission to share some of her thoughts with you.

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GLOBAL TEAM TRAINING

Vestas-team quickly established in China

When Vestas Technology was developing a new wind turbine in China, C3 Consulting carried out a cross-cultural teambuilding programme for the new technology team. The programme helped ensure that the cross-cultural team was quickly established, and that the working pace was fast.

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A good take-off for cooperation in Danish-Chinese project team

When a new IT project was initiated in NNIT, three new Chinese colleagues were visiting the Danish headquarters to receive training and education. In this connection, C3 delivered a cross-cultural teambuilding workshop for the Danish-Chinese project team.

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TRAINING IN VIRTUAL COLLABORATION AND DISTANCE MANAGEMENT

Improving online global collaboration for Grundfos IS - User Experience Center

Are you working in global teams where the cultural differences are many and vast AND most of the cross-cultural communication take place in an online setting and face2face interactions rarely occur? Then you need strong cultural intelligence and practical skills to make the online meetings and talks as dynamic and interactive as possible. This was the case for this Grundfos IS department (GIS-UXC) which consists of mainly Danes and Philippines.

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Improving virtual collaboration for a global team at Vestas

At Vestas, a new global team of finance business partners is being set up. The team has about 45 members of 12 different nationalities. Some of the team members work at the Danish headquarters, others work at local sites in Germany, Spain, Italy, China, India, Brazil, and the US. As all the team members were gathering at the Danish headquarters in August 2018, they asked C3 Consulting to facilitate a half-day workshop to improve the virtual team collaboration and the distance management between headquarters and local sites.

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TRAIN-THE-TRAINER PROGRAMMES

Global Mindset Train-the-trainer programme helps Nilfisk to train 100 Global IT employees in-house

C3’s Global Mindset Train-the-trainer programme is a service for companies that want to offer employees global mindset training taught by their own staff. We asked Marcus Faber Kappendrup, Project Manager at Nilfisk, 5 questions about why he wanted to become a Global Mindset Trainer and what he thinks about the Train-the-trainer programme.

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GLOBAL STEPS – AN ONLINE LEARNING PROGRAMME

GLOBAL STEPS: Participant testimonials

GLOBAL STEPS is a 6-week virtual facilitated learning programme that enhances your global business skills. GLOBAL STEPS can be delivered as internal training programmes or as open programmes with participants from various companies. See what past participants have to say about GLOBAL STEPS.

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Combining GLOBAL STEPS as an individual programme with 1:1 coaching

A promotion for a German manager meant relocation from Germany to Denmark. His new role included daily contact with production sites in East Asia as well as several business trips per year. To prepare for his new responsibilities, he combined GLOBAL STEPS with intercultural executive coaching.

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Using GLOBAL STEPS to increase performance in global project management

In Grundfos IS a group of project managers located across China, Hungary and Denmark all work with global project management. Typically, the project participants are from various national and cultural backgrounds. In fall 2015, the group wanted to raise the awareness of cultural differences and learn how to deal with them constructively in order to increase project performance.

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