GLOBAL STEPS is a facilitated, virtual learning programme that strengthens your global business skills.
GLOBAL STEPS can be delivered as an internal training programme for any group of managers / employees, as an open programme with participants from different organizations, or as an individual programme for a specific manager or employee.
We receive many questions about how GLOBAL STEPS works.
Here you will find answers to the most frequently asked questions about:
then GLOBAL STEPS is the perfect choice for you!
GLOBAL STEPS will give you:
Along the way, you'll get a number of practical tools, which you can refer to whenever you need to navigate your way through an international or global setting.
There are no requirements. If you’ve just started collaborating with global colleagues or partners, then GLOBAL STEPS will give you a good foundation. If you have many years of experience working globally, then you’ll get a new framework and tools to help you work even more effectively. The programme trainer meets you exactly where you are and provides feedback that matches your experience level.
GLOBAL STEPS is a 100% online programme. This means that you can participate in the programme from your workplace, from your home office, during a business trip, or wherever in the world you are.
The programme starts with a live kick-off webinar where you and the other participants meet the trainer and each other, team up as ‘learning buddies’, and start learning.
During the following weeks, you work individually on 3 specific, real-life challenges. You can access short ‘video-bites’ and other online support materials to help you solve the challenges. When you solve a challenge, you get feedback from the trainer and the other participants.
We round off the programme with a final group webinar. Here you reflect on what you’ve learned and how you’ll implement it in your everyday work life.
NB: If you take GLOBAL STEPS as an individual programme, then the precise content and duration will depend on the goals we set together. Read more here.
The challenges are based on your own specific global tasks. The principle here is ’learning-by-doing’: while working on the challenges, your new knowledge is translated into applicable skills, enabling you to achieve better results in your global tasks even while you’re enrolled in the programme. The 3 challenges build on each other, so for each challenge you become more effective in your communication and collaboration with global colleagues / partners.
GLOBAL STEPS is not designed to focus on a specific country or culture. However, as the programme’s challenges are based on your own tasks, there are plenty of opportunities to learn about exactly the country or culture that you most frequently interact with or which presents you with the most challenges. On top of that, you’ll gain tools that can be used in all tasks where you work cross-culturally, rather than just in collaboration with a single culture.
No. In our experience, it can be difficult to stay motivated if you only work on your own. That's why we decided to combine the FLEXIBILITY of an online programme, where you can work at your own pace, with the MOTIVATION that comes from learning as part of a group, with a trainer who guides you through the whole process.
Right from the start, you and two other participants will join together as 'learning buddies', so you can share your knowledge and support each other as you solve the challenges. The trainer gives feedback on your challenge solutions and also helps answer any questions you may have along the way. In addition, the trainer will have a half-hour Q&A webinar midway through the programme.
We do our utmost to ensure that GLOBAL STEPS makes a difference in your life. But we also expect that you will be an active participant. You must make an effort if you want to gain the full benefit from the programme.
NB: If you take GLOBAL STEPS as an individual programme, then we suggest you combine the programme with targeted 1:1 coaching sessions. Read more here.
We have a number of trainers associated with GLOBAL STEPS. They all:
You get access to all sorts of great resources:
No. You can access all online material 24 hours a day. You can watch the learning videos and work with your challenges at your own pace, exactly when it suits you. Moreover, you can watch all the videos as many times as you need.
You can access all the online materials from the moment you are registered as a participant, throughout the entire programme, and for at least one year after the programme has ended. That way you can always return to the material and refresh your knowledge.
The learning videos and all other online material are in English, and both the webinars and all feedback and discussions along the way are in English. However, if you have a group of employees who prefer to run an internal programme in Danish or another language, please contact us.
Yes, you can. You can log on to GLOBAL STEPS and watch both learning videos and the other online material from your PC / Mac and from your smartphone / tablet (independent of the operating system).
You need to have a regular internet connection to be able to log on to the GLOBAL STEPS platform and to participate in the webinars. When you participate in the webinars, it is important that your internet connection is relatively fast and stable. We also suggest that you use a headset for the webinars.
We record both the sound and slideshow from the webinars and make them available online, so you won't miss out on anything if the webinars don’t match your calendar or time zone.
The kick-off webinar and wrap-up webinar last 1½ and 1 hour respectively. Besides that, expect to spend about 2 hours per week during the 6 weeks the programme runs for. Of course the amount of time spent on the programme's challenges varies from participant to participant, but GLOBAL STEPS is designed to fit in with your day-to-day work.
NB: If you take GLOBAL STEPS as an individual programme, then the amount of time you will spend each week depends on the goals we have set together. Read more here.
We haven't yet set the date for the next open programme. Contact us if you want to be notified when the date is set.
Leaders, managers, project managers, and employees for whom global collaboration is a part of day-to-day life. For example, they work in virtual global teams, are involved in global projects, travel to sites around the world, or in other ways communicate and collaborate with colleagues and business partners across borders and cultures.
The other participants can be located anywhere across the globe and can represent many different nationalities and cultures. A number of them will typically be employed in Denmark-based companies that operate globally.
To ensure the best learning outcome, we allow a maximum of 15 participants in each open programme.
We will always offer to run the programme, even if there are only a few participants. But if there are fewer than 3 participants, we let you decide if you would prefer to complete the programme at a later date with a larger group.
The price is finalized only after the start date is agreed upon, but for reference the last open programme was DKK 1199 + VAT per person.
To sign up for an open programme, please email us at firstname.lastname@example.org. Specify who you’re registering as a participant (name + email), and who will pay for the programme (you / your company), then we’ll email an invoice. As soon as we’ve sent the invoice to you / your company, we'll email you a link to the programme where you can access all online material right away.
Yes! Contact us and we'll give you a good price. An extra bonus is that when several employees participate in GLOBAL STEPS, they’ll get a common set of tools and a common language to deal with situations that involve cultural differences. This strengthens communication and collaboration in your organization.
Here are a few examples of when you / your organization should use GLOBAL STEPS as an individual programme:
There are many other situations where we would recommend GLOBAL STEPS as an individual programme. Contact us to learn more!
First we discuss with you and / or the relevant parties in your organization what you want to achieve. On that basis, we decide the programme's goals and content.
We usually suggest combining GLOBAL STEPS with targeted 1:1 coaching sessions. This gives you the highest learning potential, since you work with the 3 GLOBAL STEPS challenges independently and at the same time receive personalized coaching to help you translate the lessons into concrete tools that you can use in your real work environment. Read more about our 1:1 coaching here.
An individual programme can last anywhere from several weeks to several months. It all depends on what you want to achieve.
Yes! In this case study, you can read about a German manager whose promotion included an opportunity to relocate to Denmark. His new role included daily contact with production sites in East Asia as well as several business trips per year. To prepare for his new responsibilities, he combined GLOBAL STEPS with intercultural executive coaching.
Want inspiration on how to work effectively across cultures? Then sign up for our newsletter to get expert advice, easy-to-use tools, and updates on C3 delivered straight to your inbox.