Strengthen your communication and collaboration with Indian colleagues and business partners. Minimize misunderstandings. Maximize value.

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Have you outsourced or offshored parts of your business to India? Do you have team or project collaboration with Indian colleagues and suppliers? Or do you have other Indian partners or stakeholders?

Indian cultural training ensures that you get maximum benefit from your India-related activities.

The training is based on your specific issues and gives you practical solutions to the challenges you face – whether you’re brand new to the Indian market, or you have a long history with the country.

What are the benefits of Indian cultural training?

Your organization will:

  • Achieve greater efficiency and productivity in India-related projects
    If you face challenges when collaborating with Indian colleagues or partners, then you’ll learn how to tackle them, and you’ll discover how to benefit from the cultural differences – increasing the efficiency and productivity of your India-related projects.
  • Increase your cultural intelligence – and achieve greater job satisfaction
    Get an insight into Indian culture that extends far beyond the stereotypes. And become aware of your own culture and how you react when you encounter other cultures. This results in fewer frustrations and greater job satisfaction in India-related work. Read more about our approach to culture here.
  • Utilize Best Practice and build a common frame of reference
    Share your experiences of collaborating with Indian colleagues and partners. Establish and benefit from Best Practice. And acquire a common frame of reference so that you can handle India-related activities more effectively across the organization.
  • Achieve visible and long-lasting results
    You’ll learn before, during and after the training, and work on your own real-life challenges and cases all the way through the programme. These are some of the reasons why Indian cultural training creates visible and long-lasting results. Read more about how we ensure the training achieves its objectives.

As a participant you will:

  • Increase your cultural self-awareness – learn about your own culture first!
    Become aware of your own cultural baggage and everything you take for granted. This is essential to finding the key differences between the Indian culture and your own culture, and learning how to deal with them constructively.
  • Strengthen communication and collaboration with Indian colleagues and partners
    Learn how to recognize when a ’yes’ actually means ’no’. Find out how to ensure that agreements are kept. Learn how to best combine virtual and face-to-face communication. And master the art of building strong relationships and trust with Indian colleagues and partners, so that you can create better results together.
  • Recognize the typical pitfalls when doing business in India – and learn how to avoid them
    Learn to recognize the typical pitfalls when working in India e.g. when holding meetings, negotiating contracts, distributing tasks or organizing a development process. And learn how to avoid them, saving you time and money.
  • Experience Aha! moments: “Now I get it!”
    Do you often receive insufficient response to your requests or no response at all? Do you and your Indian colleagues have different understandings of deadlines? Do your Indian developers not deliver the quality you asked for? Understand why your Indian business partners react the way they do – allowing you to adjust your behavior accordingly.
  • Acquire practical tips and tricks
    You’ll get a lot of practical tips and tricks that will contribute to greater success in your daily work e.g. how to improve the long-distance collaboration with Indian team members or how to best train your Indian colleagues.
  • Discuss your specific projects and challenges
    Get advice on your India-related projects and challenges from trainers who have extensive hands-on experience of Indian culture. Meet our trainers here.
  • Acquire tools that will make you more effective in all types of global work
    The training will equip you with practical tools that are not only useful in your collaboration with the Indians, but in all tasks where you work cross-culturally. They are simple and easy to use. Whether you’re online or offline, whether you have to prepare for one meeting or long-term collaboration – they will always be close at hand. See one of them here.

Very energetic presentation, and clearly a great knowledge and experience with the presenter. Also a good mix of exercises and presentation.

Tobias, Communications Coordinator, Customer Service & Logistics, Novozymes

Practicalities about Indian cultural training

We start by identifying your Indian cultural training needs and then design a programme within the framework that you have set out.

We define the training’s target audience, duration, learning objectives, content, and time and place in close cooperation with you. The training (face-to-face or virtual) can be anything from a single half-day workshop to a longer programme of 2-3 full-day modules – depending on the results you want to achieve.

We also offer Indian cultural training as open workshops at your company, so you can create cohesion in your India-related activities across departments, functions and levels.

The training is always customized – not just for your organization, but for each and every participant. Below are some examples of what we can work on.

Typically, we cover the following:

  • Cultural awareness starts with self-awareness
  • Practical cultural models, e.g. the ‘4R Model’ and the ‘Cultural Investigator’
  • Key differences between Indian culture and your own culture – and how these differences can present opportunities for innovation
  • Similarities and shared values – what do we have in common across our national cultural differences?
  • Communication: High- and low-context cultures; when does a ’yes’ really mean ’no’; face-to-face and virtual communication; Indian-English; body language; humor
  • Hierarchy and power structure in Indian business: How is responsibility distributed? How and by whom are decisions made?
  • How to build relationships with Indian colleagues and business partners – and why it is important
  • Handling misunderstandings, disagreements and conflicts with Indian stakeholders
  • Your specific cases and questions relating to your activities in India – and informative examples of what went wrong and what went right for others

We can also work on:

  • Understanding what drives your Indian colleagues: Indian history and self-awareness; education and family; working conditions; health and social security
  • India – a country of contrasts and complexities: Regional differences; the caste system; the diversity of religions, languages, and traditions
  • The negotiating culture: Create good results when negotiating with Indian business partners
  • Indian employees: How do you recruit the most competent? How do you motivate and retain them? And how do you help them perform to their full potential?
  • Training and educating Indian colleagues
  • Business etiquette e.g. titles, dinner engagements, small talk topics, gifts and dress code
  • Indian lifestyle and consumer behavior

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